Covid-19

Due to the current exceptional circumstances in relation to Covid-19, we have started our cruising season later than usual this year and are now in operation until the end of October. 

Should you have a booking with us due to commence this season it should be able to take place. Please see the Scottish Canals update regarding this seasons operating hours. 

Covid-19 Cancellation Policy
In the event of a Covid related lockdown in our area, and we are therefore forced to stop operations completely and thus to cancel your holiday with us, you would be eligible for a full refund, transfer or credit note option. 

If you are unable to travel with us due to a lockdown in your area, we are able to offer you with a credit note or transfer option. 

We would be very grateful if all communication could be done via email if possible due to limited staff resources and high call volumes which are difficult for us to deal with at the present time.

Please note: due to the unavoidable increase of time required to clean, maintain and prepare the vessels for hand-over, the turnaround times will most likely be longer. This means that you may only be able to board your hire boat at around 2 pm or even later on the first day of your holiday. As we are required to arrange all arrivals at various set/fixed times (to observe social distancing), we'll be contacting all customers nearer the time to discuss/confirm the allocated arrival time slot. All vessels must be returned to us at the usual time of 08:30am on the last day of hire.

If you would like to come with us this season, please check the availability on our website. Our online availability is live, therefore subject to change at any time and always up to date.  

Unfortunately we are unable to provide viewings of the vessels at the boatyard at the current time.  If you have any specific queries regarding any boat classes you are interested in possibly booking, we would be grateful if you could please email these and we will respond as soon as possible.

You can book online now for 2021 & 2022, please see our free cancellation information for advance bookings and book online via our website. 

Thank you very much for your support, we have been touched by our customers response to this situation.

Please stay safe during this very difficult time.

Audrey & the team at Caley Cruisers
+44 (0) 1463 236328

29/09/20