Pre Holiday & Arrival Information
Before you start your holiday with us please read the important information provided on the following pages carefully:
We do hope this answers any query you may have, however, should you need more information, please do not hesitate to contact us.
We would very much appreciate if you could answer the few questions below, regarding your arrival, and email the answers to us at least 7 days prior to your arrival. You can also call us to provide the information. It may be necessary for us to contact you during your journey so please state a mobile telephone number which will be switched on.
Please note that payment for bicycle hire is required in advance.
You may have already provided some of the details when making your booking, so you can just skip those questions.
Thank you very much for your assistance.
1) Will you be parking any cars with us?
(Please include registration numbers where possible and let us know if you intend to leave any motor homes or camper vans with us.)
2) Previous boating experience?
3) Your estimated time of arrival at the boatyard?
(Your boat will be available sometime between 12:30 & 14:00 hrs. Ideally, the arrival time should be around this time. Please also let us know the flight number if applicable.)
It is particularly important to tell us if your arrival time is likely to be after 14:00.
Arrivals after 16:00 must be agreed with us in advance or a handover on the same day may not be possible.
4) Names of all crew members?
(Please also provide ages of anyone under 18.)
5) Do you require any bikes to hire?
(Adult bike hire £45 per week, child bikes £35 per week - suitable for 8-10 yrs; short-break rates: £30 for adults and £20 for children.)
Note: Payment for bike hire must be made in advance.
6) We would also be grateful if you could provide us with a mobile phone number you are travelling with.